FlickFlash Support

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Having trouble with FlickFlash? We're here to help. Send us an email and we'll get back to you as soon as possible.

Frequently Asked Questions

How do I scan my notes?

Tap the Scan Notes button on the home screen, then choose Camera to take a photo or Photo Library to select an existing photo. FlickFlash will automatically generate flashcards from your notes.

How many free scans do I get?

Free users get 5 scans per month. This resets on the 1st of each month. Upgrade to Premium for unlimited scans.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to Settings → your Apple ID → Subscriptions → FlickFlash and tap Cancel Subscription.

How do I restore my purchases?

Open the app, go to the Account tab, tap Upgrade, and tap Restore Purchases at the bottom of the paywall screen.

Do I need an account to use FlickFlash?

No — an account is completely optional. All core features including Premium work without creating an account. An account allows you to sync your flashcard sets across devices in a future update.

How do I delete my account?

Go to the Account tab, sign in, and scroll to the bottom where you'll find a Delete Account option. This permanently deletes your account and all associated data.

The AI generated incorrect flashcards — what do I do?

You can edit any generated card by long pressing on it in the Flashcards view. This opens an editor where you can fix the question, answer, or card type.

About Broken Records

FlickFlash is built by Broken Records, an independent app development studio focused on building useful tools for students.